Every Paper Hearts card is designed and printed just for you. Here's what to expect once you place your order.
Processing time
Because every card is made to order, we design, print and ship your order within 2–4 business days. Business days are Monday through Friday, not including holidays.
Delivery time
Once your card ships, delivery typically takes 3–5 business days. You'll receive a shipping confirmation email as soon as your order is on its way.
Shopping for a holiday or special date? Carriers get busier around the holidays, so we recommend ordering early to make sure your card arrives in time.
Delayed or lost packages
Once your order is handed to the carrier, delivery is in their hands, so we can't be held responsible for carrier delays or lost packages. That said, we're always here to help. If anything goes wrong with your delivery, please contact us and we'll do our best to help sort it out.
Please double-check your shipping address at checkout, as we can't redirect packages once they've shipped.
Returns & refunds
Every card is custom made to order, just for you, so we're unable to offer returns, refunds or exchanges.
Before placing your order, please review your names, spelling, numbers and photos carefully. Your card is made exactly as you personalize it.
Questions?
We're happy to help. Contact us any time.